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I have tried for two weeks to get into my paid subscription, and changed password ten times to no avail. cannot get in. NO way to talk to a person...spent eight hours today trying to do so. Even here they require you to write 100 words to file a complaint. I would love...
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1.0
Rivals, Kentucky
#1088887
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Before you give them your credit card know that their phone number is not a working number, the web based ability to cancel returns "not a valid entry". It appears to me all I can do is cancel my credit card to get out of the recurring billing. So I cancelled to stop...
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1.0
#1001269
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It is impossible to cancel monthly subscriptions. They autorenew for one, and when you try to contact them to cancel you can't. There is no phone number, they will not cancel via email and specify it needs to be done via chat. Chat works some days, and then you get...
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1.0
#1000350
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I go to reset password, enter new password and it always says incorrect password. Please help. I have been a long time customer. I can not understand why you make this so difficult. This is the worst online help site I have ever used. Why i the world do you have to...
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2.4
I liked
  • Powermizzou
I didn't like
  • Lack of contact with password problem
#988555
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Can't log on to Rivals account . No way of getting help. No phone contact and you need to log on to email them. What bs!! When you call the phone number listed is states this number is no longer in service and you have to log on to Rivals.com. Well how do you do that...
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2.3
#984474
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Circular customer service cannot reach customer service.Can not cancel service being billed on old credit card. Endlessly bills closed account and closed credit card American Express logo STEPHEN EEEEEE Account Ending: xxxxx View Account Recent Activity Transaction...
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1.9
I liked
  • Publisher gave good information until recently
  • Pubisher very knowlegable
I didn't like
  • No available navigation buttons
  • Billing dead account on cancelled card more than ten times aday
  • Can not cancel service via phone and chat does not work
#893219
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I've been trying to contact rivals to cancel my subscription but the number forwards to some management service. I've been charged for an additional subscription on my account that I didn't ask for and I need it resolved ASAP! This is the 2nd time this has happened and...
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1.0
I didn't like
  • Website
  • Fact that the phone number doesnt work
  • No available navigation buttons
#792009
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I have a monthly subscription of $9.95 per month. The only way to cancel the subscription and cancel the monthly credit card charge is to contact them by phone at 866-274-8257 (per their terms of service agreement). I have tried to call this number for 10 consecutive...
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1.0
#752737
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I signed up for a subscription 2 years ago. When I tried to cancel this years subscription, I was told I missed the 48 hour annual cancellation window and would have to pay $99.95 for the next 12 months. I have not used their service and am at the beginning of the...
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Anonymous
Anonymous

Terrible customer service. They demand a death certificate to cancel the service for a recently deceased family member. It will a cold day in *** before that happens.

#278797
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Rivals - No chat

Rivals
#1102432
1.0
Details
By web site_phone ive beeb a member for 10 yrs or more. Need to get some ome to help me. Please contact me at email ari.lewis2017@gmail.com. this is my fianc'e phone. Or cl me at 5713811121. Hubert lockart
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Short Review on February 07, 2017

Rivals
#1004423
3.5
Details
Needs to start my account started back make a payment
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Rivals Account Review

Rivals
#926429
Terrible. Can't contact a person. Can't access my account for a month now. Opened a new account user name and email already talen( from my previous account) started new account. Had access for one day now can't get it. Ridiculous customer service
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Rivals Subscription Review

Rivals
#860679
Straight ***..can't subscribed to my team.. Credit card information just out there...and i have no subscription
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Rivals Website Review

Rivals
#850970
2.0
Details
I was blocked for no reason other than an opposing point of view.
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Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Staff
Value for money
Website