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I go to reset password, enter new password and it always says incorrect password. Please help. I have been a long time customer. I can not understand why you make this so difficult. This is the worst online help site I have ever used. Why i the world do you have to...
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2.4
I liked
  • Powermizzou
I didn't like
  • Lack of contact with password problem
#988555
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Can't log on to Rivals account . No way of getting help. No phone contact and you need to log on to email them. What bs!! When you call the phone number listed is states this number is no longer in service and you have to log on to Rivals.com. Well how do you do that...
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2.3
#984474
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Rivals Account Review

Terrible. Can't contact a person. Can't access my account for a month now. Opened a new account user name and email already talen( from my previous account) started new account. Had access for one day now can't get it. Ridiculous customer service
Salcha, Alaska
#926429
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Circular customer service cannot reach customer service.Can not cancel service being billed on old credit card. Endlessly bills closed account and closed credit card American Express logo STEPHEN EEEEEE Account Ending: xxxxx View Account Recent Activity Transaction...
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1.9
I liked
  • Pubisher very knowlegable
  • Publisher gave good information until recently
I didn't like
  • Website change of format awful
  • No available navigation buttons
  • Fact that the phone number doesnt work
#893219
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Rivals Subscription Review

Straight ***..can't subscribed to my team.. Credit card information just out there...and i have no subscription
#860679
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Rivals Website Review

I was blocked for no reason other than an opposing point of view.
2.0
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Staff
Value for money
Website
#850970
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I've been trying to contact rivals to cancel my subscription but the number forwards to some management service. I've been charged for an additional subscription on my account that I didn't ask for and I need it resolved ASAP! This is the 2nd time this has happened and...
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Anonymous
James

Rivals has been charging my debit card each month for years, but I can't get into the bunker, etc. or contact rivals. Have they become a scam or what????,,,If someone can te...

1.0
I didn't like
  • Website
  • No available navigation buttons
  • Fact that the phone number doesnt work
#792009
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I have a monthly subscription of $9.95 per month. The only way to cancel the subscription and cancel the monthly credit card charge is to contact them by phone at 866-274-8257 (per their terms of service agreement). I have tried to call this number for 10 consecutive...
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1.0
#752737
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I signed up for a subscription 2 years ago. When I tried to cancel this years subscription, I was told I missed the 48 hour annual cancellation window and would have to pay $99.95 for the next 12 months. I have not used their service and am at the beginning of the...
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Anonymous
Anonymous

Terrible customer service. They demand a death certificate to cancel the service for a recently deceased family member. It will a cold day in *** before that happens.

#278797
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