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Rivals has been charging my credit card $9.95 each month for years and I have not been able to access the content because the recover password / userid format requires a Yahoo email address that I do not have and do not desire to create. Rivals provides no phone number...
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2.0
#1174657
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Rivals - Double Billed

Went to renew my Volquest subscription and was billed for both Volquest and TNVarsity. Explained I only wanted VolQuest on main board hoping Brent Hubs could intervene. nothing went to contacts and they sent back a email saying you ordered both. Is there not a human being to talk to. If they don’t credit my card back I’m done with rivals
#1167169
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This site is somewhat of a bait-and-switch model. You can register and pay but try to unsubscribe??? Forget about it. I can't tell you how difficult it was for me just to find a way to contact their member services staff. And when I did reach a customer service...
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1.0
#1165384
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Rivals - No chat

By web site_phone ive beeb a member for 10 yrs or more. Need to get some ome to help me. Please contact me at email ari.lewis2017@gmail.com. this is my fianc'e phone. Or cl me at 5713811121. Hubert lockart
1.0
Details
Advertised vs Delivered
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Staff
Website
#1102432
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I have tried for two weeks to get into my paid subscription, and changed password ten times to no avail. cannot get in. NO way to talk to a person...spent eight hours today trying to do so. Even here they require you to write 100 words to file a complaint. I would love...
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1.0
Rivals, Kentucky
#1088887
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Short Review on February 07, 2017

Needs to start my account started back make a payment
3.5
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Value for money
Website
#1004423
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Before you give them your credit card know that their phone number is not a working number, the web based ability to cancel returns "not a valid entry". It appears to me all I can do is cancel my credit card to get out of the recurring billing. So I cancelled to stop...
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1.0
#1001269
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It is impossible to cancel monthly subscriptions. They autorenew for one, and when you try to contact them to cancel you can't. There is no phone number, they will not cancel via email and specify it needs to be done via chat. Chat works some days, and then you get...
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1.0
#1000350
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I go to reset password, enter new password and it always says incorrect password. Please help. I have been a long time customer. I can not understand why you make this so difficult. This is the worst online help site I have ever used. Why i the world do you have to...
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2.4
I liked
  • Powermizzou
I didn't like
  • Lack of contact with password problem
#988555
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Can't log on to Rivals account . No way of getting help. No phone contact and you need to log on to email them. What bs!! When you call the phone number listed is states this number is no longer in service and you have to log on to Rivals.com. Well how do you do that...
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2.3
#984474
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